[Users] Two possibly related mail folder problems.

[Dustin Miller]

On Tue, 14 Jan 2025 01:43:17 +0000
Malachi Constant <malachi42 at posteo.net> wrote:

> For a while now I have been unable to move messages into a folder that
> I have,
> 
DM: Hi, Malachi. From what you've written, it sounds like you have a
problem related to IMAP -- perhaps something like your local folders
not being synced with your online folders, not having access to the
IMAP server when you are trying do do this, or messages not being
'fully downloaded' from the IMAP server when you are trying to
manipulate them. That should give you some idea of things to check /
try in order to resolve this. Hope that helps, ---Dustin
> 
> corresponding to a particular email contact --- let's call him
> "Boaz", to protect the innocent.  The folder is named "Boaz" and is a
> sub-folder of a folder called "Correspondents".
> 
> I never *used* to have this problem.
> 
> Now when I try to move a message to "Boaz" a little blue left-pointing
> triangle appears at the left hand edge of the relevant line in the
> message window.  When I hover the pointer over this triangle, the
> phrase "To be moved" appears.  The message in question does not show
> up in "Boaz" and remains where it was.
> 
> Note that trying to move messages, from other correspondents, to
> "Boaz", encounters the same roadblock.
> 
> I have also observed that some of the messages currently in "Boaz"
> cannot be displayed.  When I click on such messages a large red dot,
> with a white exclamation mark in it, appears in the top right corner
> of the window in which the message should appear.  Also appearing in
> that window is the text:
> 
>   This message can't be displayed.
>   This is probably due to a network error.
>   Use 'Network Log' in the Tools menu for more information.
> 
> When I go to the Network Log I see things like
> 
> Previous mailbox closed. 
> [2025-01-14 14:01:52] IMAP< 474 NO Mailbox doesn't exist:
> Correspondents.Boaz
> 
> and
> 
> ** IMAP error on posteo.de: SELECT error
> ** can't select folder: Correspondents.Boaz
> 
> Why does claws-mail think that the folder "Boaz" does not exist?
> 
> It does.  If I go to .claws-mail and execute
> 
> find . -name "*Boaz*" -print
> 
> I get:
> 
> ./imapcache/posteo.de/malachi42 at posteo.net/Correspondents/Boaz
> ./tagsdb/#imap/Posteo/Correspondents/Boaz
> 
> The files in the respective "Correspondents" folders all have the same
> permissions: "drwx------ 2".
> 
> The problem, so far, has manifested itself only in respect of the Boaz
> folder, and I cannot spot anything unusual about this folder.
> 
> 
> Can anyone suggest where I could look for further insight?  Thanks.
> ...