[Users] How claws mail treats and deals with new and unread messages?

Dedeco Balaco dedeco.balaco at yahoo.com
Tue Dec 21 22:03:10 CET 2021


How claws mail treats and deals with new and unread messages? It is not
working as i expect.

In the beginning of this month, at 2021/12/04, i started a discussion
about the notification plugin. It is unsolved. And it seems the problem
is with me. Well, it is not. Maybe it is something involving the use of
simultaneous mail clients for a single account. That was not clearly
said by anyone who seems to know CM better.

Claws Mail has been left open since the last message of the discussion i
mentioned. Basically no change, probably. Today, a new thing happened. I
checked CM window, and saw a "new" (for me!) message in an account that
i only have configured in it! For this account, CM says: "0 new", "1
unread", "xxx total". But i have never seen that message! And saw no
notification either! I have the system notification icon showing. But it
also just repeats "0 new messages", and the number of unread messages is
summed with the other accounts unread messages. I do not care about
them, most of the time. I care about "new" (for me!) messages.

So, i decided to make a new test, similar to the test i did at some
point in the other discussion. This account is only in CM, it should
work. I would see a CM notification, and would see inbox folder with a
"new" (for CM) message. So, i prepared an external email to be sent to
my account. After preparing this, i did not pass even close to CM
window. I just used work spaces with other programs running. The account
checks for new messages every minute. I decided to wait for 10 minutes.
So, i played a little game.

Minutes passed, no notification appeared on screen. Until today, the
only notifications i saw are for draft messages being composed in the
account i have in Thunderbird too. No inbox notification. And i do not
see all the kinds of notifications i configured the plugin to make. I
see just the billboard thing, fixed in the screen for some seconds, and
after that, nothing is left - if i do not see it, i will have no "hint"
of a "new" (for me!) message being arrived. I checked CM window. This
account, then, had 0 new, 2 unread, and [xxx] total messages.

In a completely "friendly" way, it was said that i did not configure the
notification plugin correctly. So, i checked:

1) It was, and is still loaded.

2) Notification plugin in system tray enabled.

3) "Include just marked folder" is checked, but the inbox for this
account is checked too.

4) LCD disabled.

5) Command enabled with a command i chose.

6) Notification window is enabled, for 5 seconds.

7) The next kind of notification is enabled too. I chose a medium fast
speed for it; max message number of 100; width 600 pixels; make it (?)
fixed; 2 colours chosen. This is the kind of notification i see for the
drafts i mentioned.

8) Disabled global shortcuts.

And this is where i ask myself the subject of this message:

How claws mail treats and deals with new and unread messages? Where am i
missing something? Can you help me to find it?

Thank you


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