[Users] Select All shortcut Ctrl + A not working

Wed May 10 00:36:56 UTC 2023

On Tue, 9 May 2023 22:47:13 +0000 (UTC)
addicted2h via Users <users at lists.claws-mail.org> wrote:

>  Apologies for additional email, but it's an important addendum: I
> realized that NONE of my hotkeys / keyboard shortcuts work in Claws!
> 
DM: Sorry to hear that. My guess is that it's something to do with GTK3
and/or Claws Mail's implementation of it in 4.0.0. I'm not sure if
anyone will be able to give specific help with this unless they're able
to reproduce the problem you're facing.
> 
> I don't use that many, but Ctrl + F to search is one. When it didn't
> work I pulled up the complete list and went through them all - none
> work, in no part of Claws (not in the message list, nor inside a
> single message). I don't even know where to start now. (A quick web
> search didn't bring back anything.) Just to be clear: all the usual
> keyboard shortcuts (Ctrl + A, Ctrl + S, Ctrl + F) work everywhere
> else on my machine.
> 
DM: Do you have any other GTK3-based programs installed on your
machine? If so, do these shortcuts work with those? If not, I guess it's
possible you don't have certain GTK3-related dependencies installed
that are needed for this. You may also want to check on possible
missing packages related to keyboard input methods. For example, I was
using ibus and for awhile I faced strange issues with Claws where
certain keys didn't seem to work, until I finally figured out that
there was a specific package providing GTK3 support for ibus; once I
installed that, the issues disappeared.

> On Tuesday, May 9, 2023, 05:14:19 PM CDT,
> addicted2h <addicted2h at yahoo.com> wrote: Thanks, Dustin, alas...
> 
> Re 1: I really don't want to get into compiling anything. Besides, I
> read everywhere that GTK+ 2 is on its way out. Yes, I did check via
> Clawsker that the keyboard shortcut was set to Ctrl + A. I even tried
> replacing that shortcut with several combos. Nothing works.
> 
DM: Okay; makes sense; I guess it's your choice in regards to
downgrading or upgrading. :)
> 
> Re 2: Yes, focused via mouse-click on a message. (Btw, I assume you
> mistyped - I'm sadly on 4.0.0, not 4.1.1, as stated initially.)
> 
DM: No, I didn't mistype -- I was simply noting that I'm not seeing the
problem on my GTK3-based version, which is based on 4.1.1, which is
available for those who want to upgrade. :) (BTW, I would be surprised
if 4.0.0 and 4.1.1 are different in regards to the issue you're having,
but you never know.)

DM: In any case, I would venture to guess that the problem may not be a
Claws problem, but rather a problem with one or more things / packages
that Claws is depending on. There are developers on the list here who
could probably give you a more definitive answer on whether this is
likely to be a Claws vs. 'non-Claws' 'bug', and/or provide you with
more / better ideas of how to troubleshoot this. At this point, I can't
think of anything else to add. ---Dustin
> 
> Re 3: I ran it and saved it, but there is nothing in there that's
> hinting at a problem. The only "error" is in reference to
> non-installed themes: "skipping theme scan". (I'm fine with the stock
> theme and didn't install any.)
> 
> To further troubleshoot, I unloaded all my plugins and restarted
> Claws each time. No change. I had some trouble with the Notification
> plugin - it basically froze my Claws: the top-nav was inaccessible
> (not just non-responsive, I was unable to click anything); and the
> regular windows buttons had vanished (the ones to shrink, max and
> close the window). As soon as I unloaded and uninstalled that plugin,
> it was all fine again. Now, I don't know if the Ctrl + A issue was
> present then. However, the way I understand it, unloaded and
> uninstalled plugins on Linux don't leave any garbage behind.
> 
> I know it's a small thing, but very annoying in my workflow. If there
> were a context menu option to select all (in addition to the menu
> option), that'd help. Is there any option for this, maybe a hack? (I
> looked around, but no luck.) Or would it likely make use of the
> non-functioning keyboard shortcut?
> 
> I appreciate any help or hint!
>      On Friday, May 5, 2023, 10:32:52 PM CDT, Dustin Miller
> <dustbiz at gmail.com> wrote: 
>  On Sat, 6 May 2023 02:22:45 +0000 (UTC)
> addicted2h via Users <users at lists.claws-mail.org> wrote:
> 
> > 4.0.0 is the last available version in the current Mint repository.
> > I had previously used Claws 3.16 ... After installing a new 21.1
> > Linux Mint, I installed Claws via the Software Manager. ... I ...
> > noticed the odd problem: I no longer can use Ctrl + A as the
> > shortcut to select all email messages in a folder in the message
> > list view. I used to do that all the time, but now I have to go to
> > the menu and pick the command. I checked via Clawsker, and re-did
> > it, but the keyboard shortcut had already been correctly set to
> > Ctrl + A. It is also not assigned to a different function on my
> > system, as I use the same to select all in Nemo, the file manager.
> > This is such an odd malfunction I don't even know where to start
> > looking. Though I did search this list's archive, to no avail. Any
> > ideas? 
> DM: Not sure I can give anything conclusive, but here are a few ideas
> / comments that might help you figure it out:
> 
> * 1. You may be encountering a difference between the GTK2-based Claws
>   Mail (latest release 3.19.1 on 20 Oct 2022) and the GTK3-based one
>   (latest release 4.1.1 on 20 Oct 2022), because I know that the
>   GTK3-based one does not handle keyboard shortcuts in the same way.
> If you think this may be the case, you can check out the 'menurc'
> config file to see if a manual change there will help, although it's
>   possible your attempts to use Clawsker have already covered this
>   troubleshooting angle. (If you decide you prefer to use the
>   GTK2-based one and are willing / able to compile it yourself, that's
>   also an option.)
> 
> * 2. Have you confirmed that the message list pane is definitely in
>   focus before you try the 'Ctrl + A'? (Some people have had
>   focus-related problems with the GTK3-based Claws.) To be sure, I
> would use the mouse to click on a message in this pane (which should
> select it) and then try the 'Ctrl
>   + A'. (For reference, my Claws Mail v4.1.1git28 [on Linux Mint
> Debian 5 w/ Xfce DE] does not show the behavior you're describing. I
> doubt that this would be the result of something that changed after
> the 4.1.1 release, since this is the first I've heard someone
> mentioning the problem. It's possible that it's a difference in system
>   environment, system settings, or Claws Mail settings, not sure.)
> 
> * 3. You could also run Claws with the '--debug' option and check the
>   log to see if there is any helpful info there.
> 
> DM: Hope you'll get it figured out, one way or another. :) ---Dustin
>     
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