[Users] 3rd try: Claws Mail has stopped working

[sgeneris at comcast.net]

Hi, Jonathan,

Sorry to bother you, but I emailed you the Windows error you
requested -- any progress so that I can recover the operation
of CM?

Thanks.

----- Original Message -----
From: Jonathan Boeing <jonathan.n.boeing at gmail.com>
To: users at lists.claws-mail.org
Date: Wed, 1 Jun 2022 00:18:55 -0700
Subject: Re: [Users] 2nd try: Claws Mail has stopped working

> On Tue, 31 May 2022 12:28:37 -0700
> sgeneris at comcast.net wrote:
> 
> > Have been using latest Windows 64bit version of CM for a while
> > without problems. Today it popped the following:
> > 
> > Claws Mail has stopped working
> > A problem caused the program to stop working correctly. Please close
> > the program.
> > --> Close the program  
> > 
> > I re-installed the program (keeping the settings) to no avail.
> > 
> > I am aware of nothing that happend at my end that could have caused
> > it.
> > 
> > Please advise.
> 
> The Windows event viewer should have a record of the crashes under
> Event Viewer -> Windows Logs -> Application.  You'll see an Error
> from Source 'Application Error' at the time of the crash.  Can you post
> it here?  It'll look like:
> 
> Faulting application name: claws-mail.exe, version: 4.1.0.0, time stamp: 0x00000000
> Faulting module name: libpoppler-glib-8.dll, version: 0.0.0.0, time stamp: 0x00000000
> Exception code: 0xc0000005
> Fault offset: 0x00000000000305c9
> Faulting process id: 0xdf8
> Faulting application start time: 0x01d85ded0e932014
> Faulting application path: C:\Program Files\Claws Mail\claws-mail.exe
> Faulting module path: C:\Program Files\Claws Mail\libpoppler-glib-8.dll
> Report Id: 5f37cfa8-c9e0-11ec-a620-001b21670c25
> 
> Regards,
> 
> Jonathan
> _______________________________________________
> Users mailing list
> Users at lists.claws-mail.org
> https://lists.claws-mail.org/cgi-bin/mailman/listinfo/users
>