[Users] Claws-Mail Crashes (win10)

[sgeneris]

Thank u.

I have no idea what all this means -- it's developer stuff I am end-user.
It refers to the internals of claws-mail.

What is weird is that it works fine on an identical computer.
I have no idea which of the WER is by 3.17 but it's also weird
that it worked before and it does not now.

This is something that should be of interest to you.

----- Original Message -----
From: Jonathan Boeing <jonathan at claws-mail.org>
To: users at lists.claws-mail.org
Date: Mon, 30 Aug 2021 09:01:27 -0700
Subject: Re: [Users] Claws-Mail Crashes (win10)

> On Mon, 30 Aug 2021 08:04:59 -0700
> "sgeneris" <sgeneris at mail.com> wrote:
>
> > I have been running claws-mail for years on two identical win10
> > laptops for years without a hitch. But yesterday I ran into 2 weird
> > problems that make no sense.
> >
> > 1. I upgraded one laptop to v4 64 bit. It works, but my uninstaller
> > shows it's a 32bit version.
>
> What are you looking at when you see that it's 32bit?  The installer and
> uninstaller executables themselves are 32-bit, even with the 64-bit
> version, due to using NSIS.
>
> > 2. I upgraded the other laptop, and the program crashes at load time:
> > there is some disk activity, but nothing happens, no error message,
> > and a Windows WER crash report is generated (attached) and a .DMP
> > file. I have reverted back to the 3.17 that was working before to no
> > avail -- it now crashes too. I cannot interpret the WER report.
>
> The WER report says you're getting an access violation in libpango.
> Can you attach a WER report from a 3.17 crash as well?
>
> It's pointing to a crash in a pango_shape_with_flags().  4.0.0 shipped
> with pango 1.48.7, and it looks like you might be hitting
> https://gitlab.gnome.org/GNOME/pango/-/issues/592
>
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