[Users] [Bug 4422] New: Message retrieval does not intitiate

noreply at thewildbeast.co.uk noreply at thewildbeast.co.uk
Tue Dec 15 18:16:17 CET 2020


https://www.thewildbeast.co.uk/claws-mail/bugzilla/show_bug.cgi?id=4422

            Bug ID: 4422
           Summary: Message retrieval does not intitiate
           Product: Claws Mail
           Version: 3.17.3
          Hardware: PC
                OS: Linux
            Status: NEW
          Severity: major
          Priority: P3
         Component: Folders/IMAP
          Assignee: users at lists.claws-mail.org
          Reporter: juhuseq at boximail.com

Several mechanisms were used to initiate a download, and Claws Mail makes no
attempt:

* clicked the "Get Mail" pulldown followed by the account

* right-clicked the account >> "check for new messages"

* Message >> Recieve >> <account>

* configured the account to check for new mail every minute

* enabled "'Get Mail' checks for new messages on the account" in the configs

* selected the account in the lower right of the main window

* configuration >> change current account >> <account>

* triggered offline mode then went back online

There is no error, yet the network log shows no attempts to connect to the IMAP
server.

I've also seen this problem on a POP3 account (IIRC after a few failed attempts
to authenticate).  Restarting Claws Mail did nothing, but then the next day
(after a reboot) the POP3 account started working.  But the IMAP account at
hand has never before connected, and "Get Mail" is dead (no failure message,
yet no results).

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