[Users] crash on Windows 8.1 caused by libcairo-2.dll

[Cristian Secară]

În data de Tue, 20 Jun 2017 23:46:59 +0200, Andrej Kacian a scris:

> Thanks for the test. Could you also grab a windows version of GDB and
> get a backtrace of the libcairo crash (with the "original" DLL from
> our installer)? I can provide a DLL without the debug symbols
> stripped, if needed.

Yes, I think I can – just need to find a Windows build of GDB & to know what to do with it (currently I have no idea, since I never used it).

Right now I have Visual Studio installed, but I don't think it is of any help without the the source code that it understands. See an example of its output further down this message and the crash at its end.

Cristi

===
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\claws-mail.exe'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\ntdll.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\kernel32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\KernelBase.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\crypt-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libcairo-2.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libenchant-1.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgdk_pixbuf-2.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libintl-9.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgio-2.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libglib-2.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgmodule-2.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgobject-2.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgnutls-30.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgdk-win32-2.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgtk-win32-2.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libetpan-20.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libiconv-2.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libpango-1.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libpangocairo-1.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libregex-1.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\advapi32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\comdlg32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\msvcrt.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\ole32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libwinpthread-1.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\shell32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\user32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\Wldap32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\ws2_32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libfontconfig-1.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libfreetype-6.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libpng14-14.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libpixman-1-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\zlib1.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\gdi32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\msimg32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgcc_s_seh-1.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.18696_none_9333287b4748e6ab\GdiPlus.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\dnsapi.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\IPHLPAPI.DLL'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\winmm.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libffi-6.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libhogweed-4-2.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libnettle-6-2.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgmp-10.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libtasn1-6.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\crypt32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\imm32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libatk-1.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libpangowin32-1.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_34ae2abd958aedeb\comctl32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\winspool.drv'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libsasl2-3.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libstdc++-6.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libpangoft2-1.0-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\sechost.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\rpcrt4.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\shlwapi.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\combase.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\nsi.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libexpat-1.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\winnsi.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\winmmbase.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\msasn1.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\msctf.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\usp10.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libharfbuzz-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\sspicli.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\cfgmgr32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\devobj.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\SHCore.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\ncrypt.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\bcrypt.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\ntasn1.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\cryptsp.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\rsaenh.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\cryptbase.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\bcryptprimitives.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\mswsock.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\profapi.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\kernel.appcore.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\uxtheme.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\oleaut32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\setupapi.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\gtk-2.0\2.10.0\engines\libwimp.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\dwmapi.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\mscms.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\userenv.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\icm32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\clbcatq.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\propsys.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\sasl2\libanonymous-3.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\sasl2\libcrammd5-3.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\sasl2\libdigestmd5-3.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\sasl2\liblogin-3.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\sasl2\libplain-3.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\claws-mail\plugins\vcalendar.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libical.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libcurl-4.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\normaliz.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\secur32.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\claws-mail\plugins\notification.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\claws-mail\plugins\attachwarner.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\claws-mail\plugins\pgpcore.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgpgme-11.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libgpg-error6-0.dll'. Module was built without symbols.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\libassuan6-0.dll'. Module was built without symbols.
Application "\??\C:\Program Files\Claws Mail\gpgme-w32spawn.exe" found in cache
The thread 0x4a8 has exited with code 0 (0x0).
Application "\??\C:\Program Files\Claws Mail\gpgme-w32spawn.exe" found in cache
The thread 0xc04 has exited with code 0 (0x0).
Application "\??\C:\Program Files\Claws Mail\gpgme-w32spawn.exe" found in cache
The thread 0xb30 has exited with code 0 (0x0).
Application "\??\C:\Program Files\Claws Mail\gpgme-w32spawn.exe" found in cache
The thread 0xe0c has exited with code 0 (0x0).
Application "\??\C:\Program Files\Claws Mail\gpgme-w32spawn.exe" found in cache
The thread 0x1170 has exited with code 0 (0x0).
'claws-mail.exe' (Win32): Loaded 'C:\Windows\System32\WindowsCodecs.dll'. Cannot find or open the PDB file.
'claws-mail.exe' (Win32): Loaded 'C:\Program Files\Claws Mail\lib\enchant\libenchant_myspell.dll'. Module was built without symbols.
The thread 0x450 has exited with code 0 (0x0).
The thread 0xc20 has exited with code 0 (0x0).
Exception thrown at 0x000000006FB4FC8C (libcairo-2.dll) in claws-mail.exe: 0xC0000005: Access violation reading location 0x0000000034AE01A8.
===