[Users] pre-process not updated until I click another folder

[Jackie Hung]

I have the windows version. When I downloaded emails, I still see the ones that should have be pre-processed to go to particular folders. I have to manually click another folder and then click inbox so those emails will disappear. There might be some setting I am not aware of that the rules are not automatically applied. I right click the folder property and have "run processing rules when open" checked.

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