[Users] error: authentication failed

[Paul]

On Sat, 10 Jan 2015 14:52:50 -0500
Helmut J Hings <helmut.hings at videotron.ca> wrote: 

> After downloading, installing and setting up an account as
> instructed the error message “authentication failed” pops up and I
> do not have a clue what I missed or how to correct the fault. It
> seems that the receiving mail function is affected as sent mail is
> received correctly by a second pc. Any assistance will be
> appreciated. Thank you  Helmut JH

What does the network log say when this happens?
See /Tools/Network Log.

with regards

Paul


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