[Users] problems sending email from secondary account

Amadeus W.M. amadeus84 at verizon.net
Sat Sep 7 04:07:47 CEST 2013

Apologies if this is a known bug. I have a problem in claws that does not 
exist in evolution, so I believe it is a claws bug. 

Here it is: I have one account with verizon - my ISP - and I can send and 
receive email with claws with no problems from that account. Then I have 
a second account also with verizon, for less official email (mailing 
lists, shopping, whatever). I configured this secondary account in claws 
by cloning the first one and making the appropriate changes. I can 
receive email in this secondary account, but I can't send any message due 
to some authentication error. This is the log: 

* Account 'amadeus84 at incoming.verizon.net:995': Connecting to SMTP 
server: outgoing.verizon.net:465...
[21:59:23] SMTP< 220 vms173007pub.verizon.net -- Server ESMTP (Sun Java
(tm) System Messaging Server 7u2-7.02 32bit (built Apr 16 2009))
[21:59:23] ESMTP> EHLO alpha
[21:59:23] ESMTP< 250-vms173007pub.verizon.net
[21:59:23] ESMTP< 250-8BITMIME
[21:59:23] ESMTP< 250-PIPELINING
[21:59:23] ESMTP< 250-CHUNKING
[21:59:23] ESMTP< 250-DSN
[21:59:23] ESMTP< 250-HELP
[21:59:23] ESMTP< 250-XLOOP AD6DF29B04183351BAD9935B9A483ABE
[21:59:23] ESMTP< 250-AUTH=LOGIN PLAIN
[21:59:23] ESMTP< 250-ETRN
[21:59:23] ESMTP< 250-NO-SOLICITING
[21:59:23] ESMTP< 250 SIZE 20971520
[21:59:23] ESMTP> AUTH CRAM-MD5
[21:59:23] ESMTP< 334 PDIxMzkwNDk5Ny4yNzg3NTMzQHZtczE3MzAwNz4=
[21:59:23] ESMTP< [Decoded: <213904997.2787533 at vms173007>]
[21:59:23] ESMTP> [Encoded: amadeus84 bf56c0bb9f2d0798f65b767291f9c344]
[21:59:23] ESMTP> YW1hZGV1czg0IGJmNTZjMGJiOWYyZDA3OThmNjViNzY3MjkxZjljMzQ0
[21:59:23] ESMTP< 500 5.7.0 Unknown AUTH error -1 (Internal 
authentication error).
** error occurred on SMTP session
*** Error occurred while sending the message:
500 5.7.0 Unknown AUTH error -1 (Internal authentication error).

So they are clones of each other, both accounts can receive email but one 
can send, the other can't. 

Any thoughts? 


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