[Users] Mystery Crash

Ricardo Mones ricardo at mones.org
Fri May 5 16:05:15 UTC 2023


On Tue, 2 May 2023 13:08:25 -0400
Dan Arico <dan_arico at aricosystems.com> wrote:

> On Sat, 15 Apr 2023 17:00:09 +0200
> Ricardo Mones <ricardo at mones.org> wrote:
> 
> > Hi Dan,
> > 
> > On Tue, 11 Apr 2023 10:55:53 -0400
> > Dan Arico <dan_arico at aricosystems.com> wrote:
> >   
> > > As of last Friday, I've been having a problem with crashes.
> > > 
> > > It's with email from my physical therapy provider. It's only
> > > computer generated notices from them. Any email coming from them
> > > composed by any other method comes through just fine.
> > > 
> > > The problematic emails can be displayed on the screen with no
> > > problem. It's only when I try to print the message or try to save
> > > it to a file that claws crashes. Obviously, the computer generated
> > > messages contain something that is causing the problem, but I
> > > can't figure out how to analyze it.
> > > 
> > > Any suggestions?    
> > 
> > If the crash is repeatable then try to get a proper backtrace of the
> > crash, it would be very helpful:
> > 
> > https://www.claws-mail.org/faq/index.php/Debugging_Claws
> > 
> > thanks in advance,  
> 
> I have a common factor in the crashes. All of them are html produced
> by Outlook.

Perhaps the usually weird OL-generated HTML is triggering some bug...
Did you manage to get a backtrace?
-- 
  Ricardo Mones 
  ~
  Don't take the name of root in vain.          /usr/src/linux/README

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