[Users] Unable to send messages

[Bret Busby]

On 13/03/2022, Richard <lists-claws at listmail.innovate.net> wrote:
>
>
>> Date: Sunday, March 13, 2022 06:50:45 +0800
>> From: Bret Busby <bret.busby at gmail.com>
>
>>
>> The Network log from the earlier version of claws mail, which gives
>> more detail in the Network log;
>>
>> "
>> * Account 'bret at mail.bretbusby.net': Connecting to SMTP server:
>> mail.bretbusby.net:25...
>> [06:18:26] SMTP< 220-cp-43.webhostbox.net ESMTP Exim 4.94.2 #2 Sat,
>> 12 Mar 2022 22:18:26 +0000
>> [06:18:26] SMTP< 220-We do not authorize the use of this system to
>> transport unsolicited,
>> [06:18:26] SMTP< 220 and/or bulk e-mail.
>> [06:18:26] SMTP> HELO bret-Aspire-V3-772-UbuntuMATE
>> [06:18:26] SMTP< 250 cp-43.webhostbox.net Hello
>> bret-Aspire-V3-772-UbuntuMATE [1.146.147.209]
>> [06:18:26] SMTP> MAIL FROM:<bret at bretbusby.net>
>> [06:18:27] SMTP< 550 Access denied - Invalid HELO name (See RFC2821
>> 4.1.1.1) ** error occurred on SMTP session
>> *** Error occurred while sending the message:
>> 550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1)
>> * Account 'bret at mail.bretbusby.net': Connecting to SMTP server:
>> mail.bretbusby.net:25...
>> [06:24:23] SMTP< 220-cp-43.webhostbox.net ESMTP Exim 4.94.2 #2 Sat,
>> 12 Mar 2022 22:24:23 +0000
>> [06:24:23] SMTP< 220-We do not authorize the use of this system to
>> transport unsolicited,
>> [06:24:23] SMTP< 220 and/or bulk e-mail.
>> [06:24:23] SMTP> HELO bret-Aspire-V3-772-UbuntuMATE
>> [06:24:23] SMTP< 250 cp-43.webhostbox.net Hello
>> bret-Aspire-V3-772-UbuntuMATE [1.146.147.209]
>> [06:24:23] SMTP> MAIL FROM:<bret at bretbusby.net>
>> [06:24:24] SMTP< 550 Access denied - Invalid HELO name (See RFC2821
>> 4.1.1.1) ** error occurred on SMTP session
>> *** Error occurred while sending the message:
>> 550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1)
>> * Account 'bret at mail.bretbusby.net': Connecting to SMTP server:
>> mail.bretbusby.net:465...
>> *** Session timed out. You may be able to recover by increasing the
>> timeout value in Preferences/Other/Miscellaneous.
>> * Account 'bret at mail.bretbusby.net': Connecting to SMTP server:
>> mail.bretbusby.net:465...
>> *** Session timed out. You may be able to recover by increasing the
>> timeout value in Preferences/Other/Miscellaneous.
>> "
>>
>> The timeout period was changed from 60s to 180s, for the last
>> instance.
>
> Changing the timeout isn't going to help. You should be submitting
> your mail from claws to either port 465 or 587, or ... if you insist
> on using 25 (which isn't intended for client submission any longer)
> you need to set the hostname properly on your machine, plus set up
> forward and reverse DNS records for it.
>

If you had taken the time to peruse what I had posted, you will have
seen,quite clearly, that the last two attempts were via port 465.

But, if you can't be bothered reading the text to which you are
replying, I can't do anything about that.

-- 
Bret Busby
Armadale
West Australia
(UTC+0800)
..............