[Users] Unable to send messages

[Bret Busby]

On 13/03/2022, Paul <paul at claws-mail.org> wrote:
> On Sun, 13 Mar 2022 05:01:18 +0800
> Bret Busby <bret.busby at gmail.com> wrote:
>
>> Why can't I send messages, while being able to receive messages?
>
> What does the Network log say? (/Tools/Network Log)
>
> with regards
>
> Paul

First, when trying to send, it displays
Account                         Status
<mailserver name>     Connecting

Then, it displays an error message;
"
Error
An error happened during SMTP session.
Use "Send queued messages"  from the main window to retry.
<Close>      <View log>"

But, in the main window, "Send queued messages" is always greyed out.

Network log;

"
*Account '<email account>': Connecting to SMTP server:
mail.<domainname>:25...
***mail.<domainname>:25: connection failed (Connection timed out).
***Error occurred while sending the message.
"


-- 
Bret Busby
Armadale
West Australia
(UTC+0800)
..............