[Users] 2nd try: Claws Mail has stopped working

[Rosemary Lockie]

On Tue, 31 May 2022 14:25:06 -0700.
sgeneris at comcast.net wrote: 

> Ed has advised me to rename the settings files.
> But he does not know Windows.
> 
> Can anybody who knows CM in Windows tell me what settings files
> to rename and to what? Could that solve the problem?
> 
> I am an end-user and have no idea of CM internals

Claws Settings/Definitions on Windows are can be found in your personal Users folder: 

%AppData%\Claws-mail

[in my case C:\Users\Rosemary\AppData\Roaming\Claws-mail]

I'm not sure what the consequences of deleting the contents of that folder would be, as
I've never tried it, but if you do that, please make a backup first, by copying the
contents somewhere safe!

Can you also tell us which of the 64-bit versions of Claws Mail you are using?

Is it version 3.19 of Claws, or Version 4.1?

In more genereal terms, you might want to do a Google search for your error message "A
problem caused the program to stop working correctly", as there could be many reasons!

Kind Regards,
Rosemary Lockie
 
> ----- Original Message -----
> From: Ed <autek at comcast.net>
> To: sgeneris at comcast.net
> Date: Tue, 31 May 2022 16:25:07 -0400
> Subject: Re: [Users] 2nd try: Claws Mail has stopped working
> 
> > On Tue, 31 May 2022 13:16:57 -0700
> > sgeneris at comcast.net wrote:
> >   
> > > No, no, what are the settings files I need to rename?  
> > 
> > I don't use windows so I have no idea.
> > 
> > Ed