[Users] POP3 to live.com - authentication errors

Peter Richards peter777 at users.sourceforge.net
Thu Sep 3 03:05:57 CEST 2020


Claws 3.17.4
Kubuntu 19.10

I'm able to login to http://live.com via the web browser, but cannot
get a successful login via Claws. Exactly the same username and
password.

Am using pop3.live.com and port 995 , as per Microsoft documentation.
Here is what happens ..

-------
[2020-09-03 10:50:50] * message: Account 'Microsoft': Connecting to
POP3 server: pop3.live.com:995... [2020-09-03 10:50:51] POP< +OK The
Microsoft Exchange POP3 service is ready.
[TQBFADEAUABSADAAMQBDAEEAMAAxADEAMgAuAGEAdQBzAHAAcgBkADAAMQAuAHAAcgBvAGQALgBvAHUAdABsAG8AbwBrAC4AYwBvAG0A]
[2020-09-03 10:50:51] POP> USER *********@live.com [2020-09-03
10:50:51] POP< +OK [2020-09-03 10:50:51] POP> PASS ******** [2020-09-03
10:50:56] POP< -ERR Logon failure: unknown user name or bad password.
[2020-09-03 10:50:56] *** error: error occurred on authentication
[2020-09-03 10:50:56] *** error: Authentication failed.
---------------

and a claws debug ..

-------------
main.c:1638:TIMING main startup: 0s279ms
inc.c:1529:removed global inc timer 94
progressdialog.c:68:Creating progress dialog...
passwordstore.c:204:Getting password 'recv' from block (1/21)
password.c:597:Trying to decrypt password...
password.c:101:TIMING _make_key_deriv PBKDF2: 0s108ms
password.c:491:Encrypted password string length: 144
inc.c:852:getting new messages of account Microsoft...
** Message: 11:00:00.798: Account 'Microsoft': Connecting to POP3
server: pop3.live.com:995...

ssl.c:423:Set GnuTLS session server name indication to pop3.live.com,
status = 0 ssl.c:451:setting certificate callback function
ssl.c:311:waiting for SSL_connect thread...
ssl.c:329:SSL_connect thread returned 0
ssl_certificate.c:270:got 127 certs in crt_list! 0x7ffdd9184998
ssl_certificate.c:449:got
/home/***************/.claws-mail/certs/pop3.live.com.995.cert first
try ssl_certificate.c:270:got 1 certs in crt_list! 0x7ffdd91847e8
ssl_certificate.c:459:got cert 0x129f320 ssl_certificate.c:185:writing
3065 bytes ssl_certificate.c:185:writing 1635 bytes
file-utils.c:58:TIMING safe_fclose : 0s040ms
session.c:220:session (0x94fe80): connected
[2020-09-03 11:00:01] POP< +OK The Microsoft Exchange POP3 service is
ready.
[TQBFADEAUABSADAAMQBDAEEAMAAxADQANgAuAGEAdQBzAHAAcgBkADAAMQAuAHAAcgBvAGQALgBvAHUAdABsAG8AbwBrAC4AYwBvAG0A]
[2020-09-03 11:00:01] POP> USER *********@live.com [2020-09-03
11:00:01] POP< +OK [2020-09-03 11:00:01] POP> PASS ******** [2020-09-03
11:00:06] POP< -ERR Logon failure: unknown user name or bad password.

** (claws-mail:6971): WARNING **: 11:00:06.161: [2020-09-03 11:00:06]
error occurred on authentication

POP: -ERR Logon failure: unknown user name or bad password.
session.c:394:session (0x94fe80): closed
------------------------

Does anyone else on this list use Claws to do a POP3 to live.com please
?

Cheers,

Peter


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