[Users] Claws Mail hang on one mail

Pierre Fortin pf at pfortin.com
Tue Oct 13 16:56:47 CEST 2020


On Mon, 12 Oct 2020 15:38:42 +0200 Frank Dietrich wrote:

>Hi guys,
>
>I received one email on which CM 3.17.7 hangs and consumes 100% CPU.
>
>following I did without success to find the origin
>- disabled all plugins --> error persists
>- run CM with --debug --> it hangs after those lines
>
...
>    message/rfc822 (offset:0 length:7763 encoding: 6)
>        multipart/alternative (offset:3644 length:4119 encoding: 6)
>            text/plain (offset:3776 length:1075 encoding: 3)
>            text/html (offset:4983 length:2730 encoding: 3)
...
>- How can the issue origin be narrowed?

HTML is likely involved in the loop... Try this:
- unload Fancy, Dillo, liteHTML if loaded
- select/open message
The following assumes CM doesn't hang here...
- select HTML part (right side icon)
type "l"  (lower L)

May require Configuration/Preferences/Message View/External Programs
   Web Browser--> <path/>firefox --new-window '%s'
      or similar for your browser.

I gave up on the HTML plugins and always use this method with no
problems...

HTH,
Pierre

>cheers
>Frank
>--
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