[Users] emails in spam folders are not downloaded

[Liz]

On Mon, 25 Mar 2019 14:08:52 +0530
Cyaniventer <cyaniventer at riseup.net> wrote:

> On Mon, 25 Mar 2019 19:28:51 +1100
> Liz <edodd at billiau.net> wrote:
> 
> > On Mon, 25 Mar 2019 12:08:42 +0530
> > Cyaniventer <cyaniventer at riseup.net> wrote:
> >   
> > > I am using Claws Mail (version 3.17.3) and it doesn't download
> > > emails in spam folder, same with Thunderbird. 
> > > 
> > > Is this normal behaviour or someissue with my email provider?    
> > 
> > This looks like a feature to me.  
> 
> Can I turn this feature off? My email provider deletes spam after 7
> days and I don't want to lose messages because of false positives.
> 

have you subscribed to the spam folder?
Liz