[Users] newbie

Cyaniventer cyaniventer at riseup.net
Tue Apr 2 17:47:44 CEST 2019


On Tue, 2 Apr 2019 14:04:34 +0200
"whyskyhigh at yahoo.de" <whyskyhigh at yahoo.de> wrote:

> hello 
> we do use claws.
> until last week
> no problem.
> 
> but another computer got a new linux.
> we did install claws but we cannot reach the www.

What version of claws-mail are you running? What operating system are
you using? (might help) You should include more information because
that'll help others when they try to answer your queries.

> account is look like the other claws.

I would make a dummy account somewhere and test it, maybe your
mailserver has some issues? Does this happen with other mailservers
too? Did you try using other account?

Check if Claws Mail is in offline mode, click on file (top bar) and
look for offline mode. If there is a tick mark beside offline mode then
click on it to disable offline mode.

-- 
Cyaniventer
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