[Users] Problem with processing rule

[wwp]

Hello Bob,


On Mon, 16 Apr 2018 14:38:33 +0100 Bob Williams <usenet at karmasailing.uk> wrote:

> On Mon, 16 Apr 2018 15:05:49 +0200
> wwp <subscript at free.fr> wrote:
> 
> > Hello Bob,
> > 
> > 
> > On Mon, 16 Apr 2018 13:50:08 +0100 Bob Williams
> > <usenet at karmasailing.uk> wrote:
> >   
> > > The account is a gmail account. I am trying to move some messages
> > > which are filtered into a folder named "crew" to another folder. My
> > > processing rule for folder "crew" contains the following condition:
> > > 
> > > body_part matchcase "has completed a provisional membership form"
> > > 
> > > but none of the qualifying messages move to the new folder on
> > > entering "crew"
> > > 
> > > I'm not sure what I'm doing wrong.    
> > 
> > Maybe because the body text is encoded? What's the body format of
> > those emails?
> > 
> > 
> > Regards,
> >   
> 
> From the message headers, I see
> 
> Content-Type: text/html; charset=utf-8
> Content-Transfer-Encoding: 8bit
> 
> Is that what you mean? In Claws I have View > Character Encoding set to Automatic.

Unless I'm missing something, filtering those messages' body part seems
OK to me. Unless it's IMAP and the body is not yet retrieved?

Or unless your filtering rules include other conditions that are not
matching. Did you try debugging the filtering (Tools/Filtering log, you
need to turn on filtering debugging in Preferences/Other/Logging.


Regards,

-- 
wwp
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