[Users] Deleted mail don't go to designated folder

Andrej Kacian andrej at kacian.sk
Tue Oct 4 15:15:54 CEST 2016

On Tue, 4 Oct 2016 01:57:50 +0800
鄒翼凰 Alexander Thanotos <thanotos2004 at gmail.com> wrote:

> Using Claws Mail 3.14.0 in Windows 10 and set a IMAP account
> First trial on delete hundreds of mail, eleven of them go to Trash,
> others marked as "To be moved"(understandable for IMAP, but don't
> know why 11 of them go to Trash directly).
> Then unmark the "To be moved" and set "Put deleted messages in" to a
> folder inside IMAP called "Deleted Items"
> Second trial on delete tens of mail, 3 of them go to "Deleted
> Items", others marked as "To be moved", then I decided to Expunge it,
> the Expunge is greyed out, as well as "Execute". On occasion, a pop
> up will say "Process Mark. Some marks are left. Process them?". Click
> Yes but the mail still inside Inbox but are not moved to "Deleted
> Items" or "Trash".
> What should I do to really first delete the mail so the they move to
> "Deleted Items" and the I can decide to further delete and expunge the
> items?

Hi, that seems like some limitation of your IMAP server. I am able to
move to trash several thousands of messages at once. Granted, I am on
Windows 7, but that shouldn't really make a difference.

Perhaps your IMAP server (or something along the network path) cuts off
the connection after moving first few messages, and the rest remains
unmoved? Hard to say without seeing what you see.


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