[Users] [Bug 3728] New: claws-mail 3.14.1 for Windows (64-bit) crashing sporadically when opening unread emails

noreply at thewildbeast.co.uk noreply at thewildbeast.co.uk
Tue Nov 15 12:11:15 CET 2016


http://www.thewildbeast.co.uk/claws-mail/bugzilla/show_bug.cgi?id=3728

            Bug ID: 3728
           Summary: claws-mail 3.14.1 for Windows (64-bit) crashing
                    sporadically when opening unread emails
    Classification: Unclassified
           Product: Claws Mail (Windows)
           Version: 3.14.1
          Hardware: PC
                OS: Windows 10
            Status: NEW
          Severity: normal
          Priority: P3
         Component: default
          Assignee: users at lists.claws-mail.org
          Reporter: gerard.seibert at gmail.com

Created attachment 1696
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http://www.thewildbeast.co.uk/claws-mail/bugzilla/attachment.cgi?id=1696&action=edit
Debug Log

I am using the
"http://claws-mail.org/win32/test/claws-mail-3.14.1-2newcairo.exe" version.
Andrej asked me to test this version since I was experiencing crashes every few
minutes with the 3.14.1 version of claws-mail. This is the 64 bit version, I
might add.

Now, with the updated cairo libraries, claws-mail crashes less often, but it
still crashes. I have attached the output from a debug session under "gdb.exe".
I did notice that when claws-mail halted, on the screen, in the bottom left
corner of the screen, this was displayed, "Flagging Messages".

Apparently, it seems that the crash happens during rendering text in an HTML
e-mail, as done by the Fancy plugin, using WebKit HTML renderer.

This crash only happens when switching between unread message apparently. I
have never had it happen when trying to read a previously read message.

System Info:

Windows 10 PRO
version 1607
OS Build 14393.447
Installed RAM 32.0 GB
Processor Intel(R) Core(TM) i7-4820K CPU 3.70 GHz
64-bit operating system, x86 based processor

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