[Users] Claws Windows 7 times out

Wed Jul 13 05:45:13 CEST 2016

My apologies for bothering you again. Today Claws 3.13.2 in Windows 7 
64-bit logged into my pop3 ISP email account, but then timed out without 
downloading the messages. bsfilter is not installed. I attach the claws 
log and the debug log. Thunderbird downloaded the three messages from 
the server without problems (Claws failed to download, then Thunderbird 
downloaded, then Claws failed again). Using a timeout of 120 seconds 
rather than 60 seconds makes no difference. Claws downloaded from this 
server yesterday with the current account settings (which are the same 
as those in Thunderbird). Thunderbird was not running when Claws failed 
to download.

Frank

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[13:20:45] * message: Account 'shannf at pop3.netspace.net.au': Connecting to POP3 server: pop3.netspace.net.au:110...
[13:20:45] POP3< +OK Netspace Mail Ready.
[13:20:45] POP3> USER shannf
[13:20:45] POP3< +OK
[13:20:45] POP3> PASS ********
[13:20:45] POP3< +OK Logged in.
[13:20:45] POP3> STAT
[13:20:45] POP3< +OK 34 2076775
[13:20:45] POP3> UIDL
[13:20:45] POP3< +OK
[13:20:45] POP3> LIST
[13:20:45] POP3< +OK 34 messages:
[13:20:45] POP3> RETR 31
[13:20:45] POP3< +OK 13810 octets
[13:21:45] ** warning: Session timed out. You may be able to recover by increasing the timeout value in Preferences/Other/Miscellaneous.
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claws.c:102:Starting Claws Mail version Claws Mail 3.13.2
main.c:769:runtime GTK+ 2.24.28 / GLib 2.45.2
main.c:777:buildtime GTK+ 2.24.28 / GLib 2.45.2
main.c:786:Compiled-in features:
main.c:797: Enchant
main.c:803: GnuTLS
main.c:809: IPv6
main.c:815: iconv
main.c:827: LDAP
main.c:833: libetpan 1.6
utils.c:1804:using default rc_dir C:\Users\Frank\AppData\Roaming\Claws-mail
prefs_gtk.c:1046:new file 'C:\Users\Frank\AppData\Roaming\Claws-mail\clawsrc'
prefs_gtk.c:1005:new section 'Common'
prefs_gtk.c:1005:new section 'CommonWin32'
prefs_gtk.c:1005:new section 'GPG'
prefs_gtk.c:1005:new section 'PluginsWin32_Common'
prefs_gtk.c:1005:new section 'PluginsWin32_GTK2'
prefs_gtk.c:1005:new section 'fancy'
prefs_gtk.c:1005:new section 'AttRemover'
prefs_gtk.c:1005:new section 'Bsfilter'
prefs_gtk.c:1005:new section 'AddressKeeper'
prefs_gtk.c:1005:new section 'AttachWarner'
prefs_gtk.c:1005:new section 'Fetchinfo'
prefs_gtk.c:1046:new file 'C:\Users\Frank\AppData\Roaming\Claws-mail\folderitemrc'
prefs_gtk.c:984:cache: C:\Users\Frank\AppData\Roaming\Claws-mail\folderitemrc: No such file or directory
prefs_gtk.c:1084:destroying cache
current dir: C:\Users\Frank\AppData\Roaming
prefs.c:297:Found [PluginsWin32_Common]
current dir: C:\Users\Frank\AppData\Roaming\Claws-mail
current dir: C:\Users\Frank\AppData\Roaming
folder.c:124:registering folder class mh
folder.c:124:registering folder class imap
folder.c:124:registering folder class news
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [Common]
prefs_gtk.c:147:Finished reading configuration.
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [CommonWin32]
prefs_gtk.c:147:Finished reading configuration.
prefs_themes.c:369:Creating preferences for themes...
stock_pixmap.c:501:skipping theme scan, dir C:\Users\Frank\AppData\Roaming\Claws-mail\themes could not be opened: Error opening directory 'C:\Users\Frank\AppData\Roaming\Claws-mail\themes': No such file or directory (4)
stock_pixmap.c:501:skipping theme scan, dir C:\Program Files (x86)\Claws Mail\share\claws-mail\themes could not be opened: Error opening directory 'C:\Program Files (x86)\Claws Mail\share\claws-mail\themes': No such file or directory (4)
prefs_actions.c:443:Reading actions configurations...
prefs_display_header.c:429:Reading configuration for displaying headers...
addressbook.c:4214:Reading address index...
addressbook.c:4263:done.
mainwindow.c:1451:Creating main window...
toolbar.c:724:read Toolbar Configuration from toolbar_main.xml
folderview.c:587:Creating folder view...
folderview.c:419:creating tree...
hooks.c:71:registed new hook for 'folder_update' as id 1
hooks.c:71:registed new hook for 'folder_item_update' as id 1
summaryview.c:532:Creating summary view...
hooks.c:71:registed new hook for 'msginfo_update' as id 1
hooks.c:71:registed new hook for 'folder_item_update' as id 2
hooks.c:71:registed new hook for 'folder_update' as id 2
messageview.c:405:Creating message view...
headerview.c:72:Creating header view...
noticeview.c:73:Creating notice view...
mimeview.c:269:Creating MIME view...
noticeview.c:73:Creating notice view...
textview.c:287:Creating text view...
hooks.c:71:registed new hook for 'msginfo_update' as id 2
logwindow.c:88:Creating log window...
hooks.c:71:registed new hook for 'log_append_text' as id 1
logwindow.c:88:Creating log window...
hooks.c:71:registed new hook for 'debug_append_text' as id 1
message: filtering log disabled
mainwindow.c:2113:done.
mainwindow.c:3651:Setting widgets... mainwindow.c:3856:done.
summaryview.c:1248:called inc_lock (lock count 1)
summaryview.c:1321:empty folder (00000000 (null) 00000000 0)

summaryview.c:1333:called inc_unlock (lock count 0)
summaryview.c:1334:TIMING : 0s000ms
hooks.c:71:registed new hook for 'sslcert_ask' as id 1
hooks.c:71:registed new hook for 'progressindicator_hooklist' as id 1
hooks.c:71:registed new hook for 'sslcert_get_client_cert' as id 1
hooks.c:71:registed new hook for 'sslcert_get_password' as id 1
account.c:200:Reading all config for each account...
account.c:215:Found label: Account: 1
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [Account: 1]
prefs_gtk.c:147:Finished reading configuration.
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [Account: 1]
prefs_gtk.c:147:Finished reading configuration.
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [Account: 1]
prefs_gtk.c:147:Finished reading configuration.
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [Account: 1]
prefs_gtk.c:147:Finished reading configuration.
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [Account: 1]
prefs_gtk.c:147:Finished reading configuration.
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [Account: 1]
prefs_gtk.c:147:Finished reading configuration.
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [Account: 1]
prefs_gtk.c:147:Finished reading configuration.
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [Account: 1]
prefs_gtk.c:147:Finished reading configuration.
prefs_customheader.c:332:Reading custom header configuration...
folderview.c:332:setting titles...
folderview.c:765:called inc_lock (lock count 1)
folderview.c:766:Setting folder info...
folderview.c:792:called inc_unlock (lock count 0)
summaryview.c:1248:called inc_lock (lock count 1)
summaryview.c:1321:empty folder (00000000 (null) 00000000 0)

summaryview.c:1333:called inc_unlock (lock count 0)
summaryview.c:1334:TIMING : 0s000ms
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:85:Reading configuration...
folderview.c:765:called inc_lock (lock count 1)
folderview.c:766:Setting folder info...
msgcache.c:605:	Reading swapped message cache from C:\Users\Frank\AppData\Roaming\Mail\queue\.claws_cache...
msgcache.c:621:using Noop Converter
msgcache.c:793:done. (0 items read)
msgcache.c:794:Cache size: 0 messages, 0 bytes
msgcache.c:824:reading swapped mark file.
msgcache.c:918:reading swapped tags file.
folder.c:2709:TIMING : 0s000ms
folder.c:2570:Total cache memory usage: 0
msgcache.c:277:TIMING : 0s000ms
folderview.c:792:called inc_unlock (lock count 0)
folderview.c:765:called inc_lock (lock count 1)
folderview.c:766:Setting folder info...
msgcache.c:277:TIMING : 0s000ms
folderview.c:792:called inc_unlock (lock count 0)
hooks.c:71:registed new hook for 'avatar_image_render' as id 1
prefs.c:297:Found [PluginsWin32_GTK2]
plugin.c:449:trying to load `pgpcore.dll'
plugin.c:386:trying to load pgpcore.dll in default plugin directory C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\
plugin.c:449:trying to load `C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpcore.dll'
plugin.c:368:plugin licence check passed: GPL3+ found
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [GPG]
prefs_gtk.c:147:Finished reading configuration.
prefs_gpg.c:598:Can't disable gpg agent (no GPG_AGENT_INFO)
sgpgme.c:655:setting gpgme CTYPE locale
sgpgme.c:662:setting gpgme CTYPE locale to: en_US
sgpgme.c:669:setting gpgme locale to UTF8: en_US.UTF-8
sgpgme.c:672:done
sgpgme.c:680:setting gpgme MESSAGES locale
sgpgme.c:687:setting gpgme MESSAGES locale to: en_US
sgpgme.c:693:setting gpgme locale to UTF8: en_US.UTF-8
sgpgme.c:697:done
sgpgme.c:706:GpgME Protocol: Spawn
Version: 1.0 (req 1.0)
Executable: /nonexistent
prefs_gpg.c:495:Saving GPG config
prefs.c:310:Found [GPG]
C:\Users\Frank\AppData\Roaming\Claws-mail\clawsrc: hooks.c:71:registed new hook for 'address_completion_build_address_list_hooklist' as id 1
autocompletion.c:136:PGP address autocompletion hook registered
plugin.c:523:Plugin PGP/Core (from file C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpcore.dll) loaded
plugin.c:524:TIMING C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpcore.dll: 0s000ms
plugin.c:271:adding C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpmime to C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpcore.dll rdeps
plugin.c:449:trying to load `C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpmime'
plugin.c:368:plugin licence check passed: GPL3+ found
plugin.c:523:Plugin PGP/MIME (from file C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpmime) loaded
plugin.c:524:TIMING C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpmime: 0s000ms
plugin.c:271:adding C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpinline to C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpcore.dll rdeps
plugin.c:449:trying to load `C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpinline'
plugin.c:368:plugin licence check passed: GPL3+ found
plugin.c:523:Plugin PGP/inline (from file C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpinline) loaded
plugin.c:524:TIMING C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\pgpinline: 0s000ms
plugin.c:449:trying to load `C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\address_keeper.dll'
plugin.c:368:plugin licence check passed: GPL3+ found
hooks.c:71:registed new hook for 'compose_check_before_send' as id 1
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [AddressKeeper]
prefs_gtk.c:147:Finished reading configuration.
address_keeper.c:258:Address Keeper plugin loaded
plugin.c:523:Plugin Address Keeper (from file C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\address_keeper.dll) loaded
plugin.c:524:TIMING C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\address_keeper.dll: 0s000ms
plugin.c:449:trying to load `C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\att_remover.dll'
plugin.c:368:plugin licence check passed: GPL3+ found
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [AttRemover]
prefs_gtk.c:147:Finished reading configuration.
plugin.c:523:Plugin AttRemover (from file C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\att_remover.dll) loaded
plugin.c:524:TIMING C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\att_remover.dll: 0s000ms
plugin.c:449:trying to load `C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\attachwarner.dll'
plugin.c:368:plugin licence check passed: GPL3+ found
hooks.c:71:registed new hook for 'compose_check_before_send' as id 2
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [AttachWarner]
prefs_gtk.c:147:Finished reading configuration.
attachwarner.c:262:Attachment warner plugin loaded
plugin.c:523:Plugin Attach warner (from file C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\attachwarner.dll) loaded
plugin.c:524:TIMING C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\attachwarner.dll: 0s000ms
plugin.c:449:trying to load `C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\fetchinfo.dll'
plugin.c:368:plugin licence check passed: GPL3+ found
hooks.c:71:registed new hook for 'mail_receive_hooklist' as id 1
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [Fetchinfo]
prefs_gtk.c:147:Finished reading configuration.
fetchinfo_plugin_gtk.c:193:Fetchinfo GTK plugin loaded
fetchinfo_plugin.c:184:Fetchinfo plugin loaded
plugin.c:523:Plugin Fetchinfo (from file C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\fetchinfo.dll) loaded
plugin.c:524:TIMING C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\fetchinfo.dll: 0s000ms
plugin.c:449:trying to load `C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\fancy.dll'
plugin.c:368:plugin licence check passed: GPL3 found
prefs_gtk.c:85:Reading configuration...
prefs_gtk.c:122:Found [fancy]
prefs_gtk.c:147:Finished reading configuration.
plugin.c:523:Plugin Fancy HTML Viewer (from file C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\fancy.dll) loaded
plugin.c:524:TIMING C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\fancy.dll: 0s000ms
plugin.c:449:trying to load `C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\tnef_parse.dll'
plugin.c:368:plugin licence check passed: GPL3+ found
plugin.c:523:Plugin TNEF Parser (from file C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\tnef_parse.dll) loaded
plugin.c:524:TIMING C:\Program Files (x86)\Claws Mail\lib\claws-mail\plugins\tnef_parse.dll: 0s000ms
prefs_gtk.c:1081:no cache
main.c:1560:TIMING startup: 0s000ms
main.c:2092:exiting