[Users] [Bug 3635] mismatch between one-line summary and actual message

[Steve Litt]

On Fri, 08 Apr 2016 14:43:48 +0000, noreply at thewildbeast.co.uk wrote:
> http://www.thewildbeast.co.uk/claws-mail/bugzilla/show_bug.cgi?id=3635
> 
> D Thompson <thompdump at gmail.com> changed:
> 
>            What    |Removed                     |Added
> ----------------------------------------------------------------------------
>              Status|REOPENED                    |RESOLVED
>          Resolution|---                         |WORKSFORME
> 
> --- Comment #4 from D Thompson <thompdump at gmail.com> ---
> Problem solved. I wasn't even aware of the caching mechanism and the
> ability to discard/refresh the cache.



Hi all,

I've been having this exact problem for years, and have tried to
describe it a few times on this list. I can add a little more
information, although all of it is subjective and maybe a little
superstitious...

This is an intermittent. When it happens to me, the subject and date you
see in the message view are for one message, and the subject and date
you see in the message list, for that message, are for a different
message, but a message you've actually gotten: I think a message weeks
or months old. Also, as I remember, this phenomenon usually happens to
messages in a folder that is not my inbox, but the message list summary
is for a message that would have been in my inbox. IE, everything To or
Cc users at lists.claws-mail.org is already procmailed to my Claws-mail
folder, but occasionally an email there will have a message-list
summary advertising half-priced electronics at Johanson Electronics
Center.

Like D. Thompson, I use Claws as a window to an IMAP server. In my
case, I have several thousand messages in each of probably 50 or 100
folders. Once this symptom starts to happen, it happens more and more
and more until I "cleanse" it by right clicking the account and
selecting "rebuild folder tree", which of course purges the caches for
all folders in the account. After I do that, I get no *further*
instances for at least a few weeks, although I can't tell you for sure
whether it "heals" messages that already had bad information in the
message list summary.

My advise to anyone perceiving a message list summary not matching the
displayed message (assuming you're display-always or you've properly
clicked the message list item) is this:

1) Record the date/time/size/subject of the message list summary
2) Record the date/time/subject/folder of the message itself
3) Record the folder in which you found this message list summary and
   message
4) Record anything else you think might later be relevant.
5) Rebuild folder tree for account. This erases most/all components of
   the symptom, and prevents future occurrence for several weeks.

SteveT

Steve Litt 
== Whose business shall never be mentioned on the Claws-Mail List ==