[Users] Sent emails are never received (with gmail SMTP)

Francis Moreau francis.moro at gmail.com
Mon Sep 7 11:53:51 CEST 2015

On 09/07/2015 08:50 AM, Francis Moreau wrote:
> On 09/07/2015 12:21 AM, Pierre Fortin wrote:
>> On Sun, 6 Sep 2015 23:33:31 +0200 Francis Moreau wrote:
>>> Hi,
>>> I'm having an issue when sending email through gmail SMTP. All seems
>>> to work fine, no error when sending emails but it seems that emails
>>> are lost somewhere and are never received. Could anybody help me to
>>> sort this out ?
>> So many possibilities:
>> - wrong address for recipient (most common for my users)
>> - mail is in recipients spam/trash
>> - recipient has broken filtering
>> - spam filters
>> - sender blocked by recipient or SPF
>> - ...
>> Assuming you are on Linux, use "dig" to confirm your target has valid MX
>> records, e.g.:
>> $ dig claws-mail.org mx
>> [snip]
>> claws-mail.org.    10799   IN      MX      10 mx.colino.net.
>> [snip]
>> So, mail sent to this list actually goes to Colin's server...
>> You should do some basic checking with your recipients... they, or their
>> email providers may have logs...
> I did my basic testings by sending email to myself (ny gmail account).
> That works as expected with my other MUA (Thunderbird and I'm posting
> with it right now).
> I took a look at my other folders in my gmail account and found them !
> they're all in [Gmail]/Important forlder... I've no idea why gmail put
> them here though.

I did another test and send emails to another mailbox and it worked...
almost (see below). So it seems that there's a something specific to
gmail and sending email to myself.

I said almost because I configured claws to save a copy of outgoing
messages to the current folder, but it doesn't work.

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