[Users] [Bug 3539] Print job fails

noreply at thewildbeast.co.uk noreply at thewildbeast.co.uk
Sun Oct 18 16:08:41 CEST 2015


--- Comment #5 from tio.madrid at hotmail.com ---
(In reply to comment #4)
> The attached file is 3 bytes large, and contains only one word, "foo".
Stating the obvious. What does "foo" stand for and mean? I presume it is an
abbreviation of foomatic, a configurable printing filter.

> Before printing, do you see a print dialog where you can select which
> printer to use and other settings?
Yes, printer shows as ready to print.

> If so, the fault is not in Claws Mail.
Print jobs of other applications are executed flawlessly. My understanding is
that the print job is passed by the application to the spooler and from there
to the printer. I suspect that the hand over of print job from claws-mail to
spooler is faulty because no claws-mail print job ever shows in the spooler.
However, print jobs of other applications show in the spooler and are executed.
Logically questioning your statement, how can you be absolutely sure the fault
is not in Claws Mail?

Can you advise how you obtain a detailed debug report on Windows 7 64 bit,
which additional debug software you install (32 or 64 bit on 64 bit system) and
what steps do you follow?

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