[Users] HTML Printing Issue.

[Endeavor Networks Inc.]

The issue continues to persist with claws-mail-3.9.1git2-pkg41 (on
Windows XP) as well.

Anyone else experiencing this issue?

Regards,
ENI

> On Wed, 24 Apr 2013 17:24:01 -0400
> "Endeavor Networks Inc." <info at endeavor-networks.com> wrote:
> 
> Have version 3.9.0-149-gcbfce9 installed on Windows XP.
> 
> We can print the plain text rendering of an e-mail. However, if we try
> to print a HTML rendering of an e-mail we are presented with a dialog
> that states the following:
> 
> Microsoft Visual C++ Runtime Library
> Assertion Failed!
> Program: <our install path>\clawsmail.exe
> File: cairo-scaled-font.c
> Line: 2345
> Expression: _cairo_scaled_font_is_frozen (scaled_font)
> 
> Three buttons are offered (Abort, Retry, and Ignore)
> 
> After clicking on either of the three buttons, another dialog is
> presented, which states that "clawsmail.exe has encountered a problem
> and needs to close."
> 
> Claws Mail then closes without printing the e-mail.
> 
> We have used "Save email as..." in Claws Mail, "Open saved message",
> and "Copy to" in Thunderbird to place the e-mail in Thunderbird's
> inbox. Once there, it is viewable as HTML (with remote content), and
> is successfully printed.
> 
> We are not having printing issues with any other applications. We
> believe this issue existed in earlier CM versions, prior to the
> transition to the Fancy HTML Viewer. 
> 
> Does anyone know if this issue is being worked on?
> 
> Thank you.
> 
> 
> 
> 
> 
>