[Users] [Bug 2858] New: undesired filtering to trash automatically

Brian Morrison bdm at fenrir.org.uk
Wed Jan 23 11:05:03 CET 2013


On Tue, 22 Jan 2013 14:23:20 -0800
Paul Roge wrote:

> > > Is there a particular setting that causes this behavior?
> > 
> > Spam filtering. This isn't a bug; it's working as designed.
> > 
> > You need to tell CM that the message in question is not spam. You do
> > this by selecting the message and clicking the Ham button on the
> > toolbar.
> 
> Yes, as stated in my report, I tried that already and it doesn't
> change the behavior. Any other ideas? Again, when emails are marked
> as ***SPAM*** claws-mail redirects the messages to the trash folder,
> even if they are marked by claws-mail as ham (ie no spam icon next to
> them).

Sounds like you need to run the filter logging and see which filtering
rule is doing it.

-- 

Brian Morrison



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