[Users] [Bug 2621] message view should close on deletion

[noreply at thewildbeast.co.uk]

http://www.thewildbeast.co.uk/claws-mail/bugzilla/show_bug.cgi?id=2621





--- Comment #7 from Abhay S. Kushwaha  2012-03-02 18:52:47 ---
I would request the developers to dumb things down to the user's thought
process. We don't understand views, etc. What we do understand is this:

1. If I don't have a message view open, if I double-click on a message, it
opens up in a pop-up window.
2. The pop-up window *is* the message.

#2 above is where your thinking as a developer becomes a problem. You guys
think the pop-up window is a view displaying the message that was
double-clicked, and hitting the keyboard accelerator to display the next
message in the same window is 'OK'. It's not. As a user, if I delete a message,
I expect it to disappear from view, along with any windows it created.

Now, workflow wise, you might be accustomed to browsing around in the message
view and destroying windows on deletion will definitely be a problem. But call
it semantics if you will, that "detached" message view should not be created by
double-clicking a message. It's confusing to a 'normal' user.

I'll put it differently to explain the hairline difference here.

ONE. When the message view is in the main CM window. Users understand it
displays the message selected. You delete the message, the view either displays
the next selected message or goes blank. Expected behaviour.

TWO. When you double-click a message and open the message in a new window. For
a normal user, that's not a "detached" message view. That's a message, opened
up separately, in a window of its own. Message deleted should mean window going
away because the message does not exist. This is reinforced by the fact that
yuo can double-click multiple messages to open each in a different window. In a
"detached" message view, the window would only display the selected message, in
a window of its own. Killing double-clicked message-windows on message deletion
is expected behaviour. Killing "detached" message view on message deletion
should not destroy the "detached" message view.

I hope I've been able to explain the difference and the developers will keep CM
the intuitive and easy-to-use MUA we know it to be.

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