[Users] I get occasional artifact subjects and dates on my Claws email

Steve Litt slitt at troubleshooters.com
Wed Jun 27 22:59:17 CEST 2012

Hi all,

Once in a great while (every few weeks) I get this problem. First, my

Ubuntu 11.10.
Claws-Mail 3.7.9
Mail stored on local Dovecot IMAP server on my desktop,
	Viewed with Claws-Mail
Dovecot version 2.0.13

Occasionally, meaning every couple months, when reading my IMAP with
Claws-Mail, a legitimate message has an artifact subject and date, when
viewed in the message list and only when viewed in the message list.
When you look at the email itself in Claws, it has the correct subject
and date. 

From the looks of the subjects in the message list, it looks like it's
randomly assigning a subject from a different email several months ago.
The date is from a similar time, but does not exactly correspond to the
date of a legitimate message with that subject.

In order to investigate whether it's a Claws problem or a Dovecot
problem, I looked at the same email in Thunderbird. Thunderbird did NOT
show the artifact in the message list, so for the time being I'm
assuming it's a Claws problem, or some sort of intermittent conflict
between Claws and Dovecot.

If I remember correctly, and I might not, as it was several months
since I last saw this symptom, it was "cured" by right clicking the
local IMAP account in my folder list and choosing "rebuild folder
tree". However, according to that recollection, doing that completely
deleted the legitimate message, which could be a bad thing if this ever
happens to a valuable message. After I send this email, I might try
rebuilding the folder again.

My memory is vague, but I have a vague impression that when this
symptom happens once, it starts happening more and more until I rebuild
the folder tree.

Probably none of you have experienced this problem, and I'll bet at
least a few of you think I'm hallucinating, but if anyone else has seen
something like this, please say so.



Steve Litt                *  http://www.troubleshooters.com/
                          *  http://twitter.com/stevelitt
Troubleshooting Training  *  Human Performance

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