[Users] I get occasional artifact subjects and dates on my Claws email

wwp subscript at free.fr
Thu Jun 28 09:01:13 CEST 2012


Hello Steve,


On Wed, 27 Jun 2012 16:59:17 -0400 Steve Litt <slitt at troubleshooters.com> wrote:

> Hi all,
> 
> Once in a great while (every few weeks) I get this problem. First, my
> situation:
> 
> Ubuntu 11.10.
> Claws-Mail 3.7.9
> Mail stored on local Dovecot IMAP server on my desktop,
> 	Viewed with Claws-Mail
> Dovecot version 2.0.13
> 
> Occasionally, meaning every couple months, when reading my IMAP with
> Claws-Mail, a legitimate message has an artifact subject and date, when
> viewed in the message list and only when viewed in the message list.
> When you look at the email itself in Claws, it has the correct subject
> and date. 
> 
> From the looks of the subjects in the message list, it looks like it's
> randomly assigning a subject from a different email several months ago.
> The date is from a similar time, but does not exactly correspond to the
> date of a legitimate message with that subject.
> 
> In order to investigate whether it's a Claws problem or a Dovecot
> problem, I looked at the same email in Thunderbird. Thunderbird did NOT
> show the artifact in the message list, so for the time being I'm
> assuming it's a Claws problem, or some sort of intermittent conflict
> between Claws and Dovecot.
> 
> If I remember correctly, and I might not, as it was several months
> since I last saw this symptom, it was "cured" by right clicking the
> local IMAP account in my folder list and choosing "rebuild folder
> tree". However, according to that recollection, doing that completely
> deleted the legitimate message, which could be a bad thing if this ever
> happens to a valuable message. After I send this email, I might try
> rebuilding the folder again.
> 
> My memory is vague, but I have a vague impression that when this
> symptom happens once, it starts happening more and more until I rebuild
> the folder tree.
> 
> Probably none of you have experienced this problem, and I'll bet at
> least a few of you think I'm hallucinating, but if anyone else has seen
> something like this, please say so.

If you can reproduce with some specific emails, it would be nice if you
could share those messages so that we try to reproduce locally. You
could send us the email files privately if needed.


Regards,

-- 
wwp
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